Vicki Cosby-Jefferson
106 West Pennsylvania #2010
Redlands, CA 92374
(909) 894-4977
http://www.freewebs.com/vicvic999
vcj999@yahoo.com
SUMMARY/OBJECTIVE: More than twenty years experience as an administrative support person in the legal, educational and medical environments; three years experience assisting with instructing students in the office technology field with the knowledge, skills and aptitude to work in any office environment. Ultimate goal is to teach business and office technology at the community college level while continuing work as an administrative assistant to stay current in the environment of office technology/administrative assistant.
EXPERIENCE
Job and Life Skills Trainer 2006-2008
Provided administrative support to the Director/Pastor of the community job program; assisted in instructing clients on how to write resumes, search for jobs, interview techniques through mock interviews. Reformatted and proofread resumes prior to submission to Employers; ensured correction of grammatical, spelling, punctuation, and format errors. Communicated with businesses through sourcing for open positions for job program clients; conducted pre-employment reference checks; assisted team instructors with pre-employment paperwork for their clients; designed candidates test assessments; and documented test scores in computer tracking system. Coordinated client candidate orientations with Director/Pastor; completed candidate files by close of business daily; assisted with preparation of job program reports as requested by Director/Pastor; and served as the Sr. Training Instructor for the Life and Career Skills Program.
Senior Project Recorder/Claims Team Trainer 2006-2007
As Claims Team Trainer responsible for training team in data entry; extracted pertinent data from daily and equipment reports for supervisory staff. Devised codes to simplify information extracted from reports. Developed manual with pertinent information needed to complete job assignment. Instructed claims team on how to read highway construction blueprints.
Administrative Secretary/Administrative Assistant 2000-2006
Coordinated annual department events, i.e., seminars and conferences for continuing medical education lectures and credit; recommended and selected faculty speakers for events while creating brochures, flyers, and program materials for events, developed media release materials and website advertising for event public relation efforts. Coordinated legal meetings and court appearances for physicians and prepped physicians on what was allowable by the HIPAA guidelines, and responsible for scheduling the physician’s emergency room coverage. Assisted in medical reappointments and credentialing for physicians, setup, maintained files and databases for their individual projects; responsible for website updates for department and acted as representative for department with the website committee and the safety committee; ordered textbooks for courses taught by professors. Transcribed correspondence, book chapters, abstracts and reports, developed PowerPoint presentation designs for departmental programs and individual orthopedic residents. Initiated Internet research for physicians’ grant research and development while completing IRB documents as well as assisting with Grant departments lectures on IRB guidelines. Typed physicians’ book chapters, reports, manuscripts and presentations; troubleshooter for computer and peripheral equipment problems, assisted with suggesting and purchasing software and hardware, and trained staff on use of scanners and peripheral hardware as well as software for PC and MAC operating systems.
Secretary to the Director 1996-1997
Provided administrative support for caseworker teams for the Lutheran Social Services of Central Ohio transitional housing program; assisted teams with personality and career assessments for their clients; and coordinated candidate orientations with caseworker teams for the transitional housing program. Assisted clients on how to write resumes, how to complete job searches, as well as understanding interviewer techniques through mock interviews; reformatted and proofread resumes prior to submission to employers; and conducted pre-employment reference checks for employer-clients.
Executive Secretary/Secretary 1994-1997
Assisted law students with obtaining internship rotations; assisted with media recordings of lectures, managed appointment schedule for attorneys, assisted with housing issues for international students, maintained files, logs and records including budget and confidential client/student records, and assisted international exchange students with Visa applications and travel arrangements.
Assistant Project Coordinator 1994-1995
Assisted members of the African Heritage Studies Association at the national level to revise the curriculum for African-American history in the colleges and universities. Assisted an African-American historical committee in Columbus, OH in preparing program for an annual historical celebration in conjunction with The Ohio State University. Assisted in coordination of a local mental health program for children in the low-socioeconomic area. Setup and maintained files, logs and records including confidential client records for the above-mentioned organizations, as well as designed and coordinated program materials for organizations. Prepared travel arrangements and conducted media release projects for organizations.
Personal Secretary 1985-1986
Assisted Information Director in providing information on vocational education through non-traditional avenues to educators nationwide; responded to written and telephone communications regarding career assessment testing and articles from the ERIC database on vocational education; and assisted Information Director in preparing manuscript for career and vocational education, which ultimately became the Carl D. Perkins Act.
Lab Assistant 1982-1984
Assisted instructor with tutoring students in office procedures, business ethics, spreadsheet design, dictation, keyboarding, accounting, business mathematics, sociology, psychology and business English; responsible for skills assessments, school supplies and book purchase.
SKILLS: Typing 70 wpm; Dictaphone Transcription 65 wpm; proficient in both Windows and Macintosh operating systems; excellent skills in Microsoft Office Suite 95-2003, WordPerfect 11 and PhotoShop 5-7.
EDUCATION
Master of Arts, Education: Curriculum & Instruction, AZ 2008
Master of Arts; Education: Adult Education Phoenix, AZ 2006
Bachelor of Science: Business Management San Bernardino, CA 2004
Associate of Arts: Liberal Studies Urbana, OH 1985
Word Processing Certificate: Office Technology Columbus State Community College, OH 1985
Business Office Education Certificate: Office Technology Clearview School, OH 1982
